Amazing that all the others access and use is so much easier than the current offering at BT.

Maybe not amazing. Surprising at least.

I've been to a few other forums that had that layout. Not a big problem when the thread holds a half dozen replies. Even a page full of say 20 or so.

But when did BT have such a light exchange? Some questions sure, but the in depth ones-not often.... Add the volume of posts in the myriad of topics and it's overpowering.

Hey, here's an interesting take on it. Use that software, thin out the ranks, add google direction to the site........

Increase new traffic, thin out the regulars............
More Questions, less answers.......